Trust has always been central to professional relationships – but in an AI-driven world, it’s under more pressure than ever.
In this Link∙Ability [IN]sights livestream, Lynnaire Johnston is joined by trust expert Melanie Richards to explore how trust is built, tested, and sometimes eroded when confident, polished content is easy to generate, but credibility is harder to assess.
The conversation looks at trust not as a vague value or personal brand claim, but as something shaped by behaviour, judgement, and consistency over time. We discuss how trust operates inside organisations, how it runs in two directions between leaders and teams, and why a lack of trust quietly slows decision-making, drains confidence, and increases control.
The discussion also examines LinkedIn as a public trust environment. What people share, amplify, automate, or stay silent on sends signals – often unintentionally. In a landscape where AI can sound convincing even when it’s wrong, judgement becomes more visible, and trust becomes more valuable.
This session is particularly relevant for senior leaders, professionals, and organisations thinking about executive visibility, employee advocacy, and credibility in the age of AI.
Topics covered include:
- Why confidence is no longer a reliable signal of trust
- How trust runs both ways inside organisations
- The shift from Command & Control to Trust & Inspire
- Why LinkedIn reveals trust dynamics rather than creating them
- How AI changes the way credibility is judged
- Why trust is built in small, observable moments over time
If trust, leadership judgement, and professional visibility matter in your work, this conversation will give you a thoughtful framework for navigating them more intentionally.